Return and refund Policy

Thank you for shopping at Peacock Markets.
As we specialize in high-value educational ebooks and downloadable guides, all purchases made through our website are delivered 100% electronically and are unlocked for immediate access upon successful payment confirmation.

1. NO RETURNS

Due to the digital and instant nature of our files, we do not accept returns once an ebook has been purchased and delivered. Unlike physical goods, digital assets cannot be physically sent back, recalled, or restored after they have been downloaded, accessed, or generated via a secure download link.

2. ALL SALES ARE FINAL (NO REFUNDS)

All digital book sales are final. We do not offer standard refunds, product exchanges, or order cancellations after purchase. By completing your checkout, you acknowledge and explicitly agree that you are purchasing a non-tangible digital book that is delivered instantly, and it is therefore not eligible for any standard monetary refund or reversal.
3. EXCEPTIONS FOR COMPLIANCE
A refund or partial credit request may only be evaluated under the following highly specific technical circumstances:
    • Duplicate Billing: You were accidentally charged multiple times for the exact same book due to a verifiable payment gateway error.
    • Delivery Failure: You purchased an ebook but did not receive access to the download link via your confirmation page or email inbox, and our customer support team is unable to resolve the file access link within a reasonable timeframe.
    • Corrupted Files: The digital file format (PDF/EPUB) is structurally corrupted, broken, or defective, and our team is unable to provide a functional replacement file within 5 business days.

Any approved requests will be reviewed strictly on a case-by-case basis at the sole discretion of the Peacock Markets management team.

4. PRODUCT METADATA & CLEAR SELECTION

We strongly encourage all readers to carefully review ebook descriptions, category classifications, estimated page counts, and device compatibility details listed on individual product pages before making a purchase. If you have any technical questions about a file type or format, please contact us before completing your transaction.

5. COPYRIGHT & UNAUTHORIZED SHARING

All eBooks sold by Peacock Markets are fully protected by copyright and international intellectual property laws. Customers are legally prohibited from reproducing, distributing, reselling, sharing, or electronically transferring purchased book files to any other individual or platform without explicit written permission from us.

6. CONTACT OUR SUPPORT DESK

If you experience any operational issues accessing your secure checkout link or believe you qualify for an exceptional refund review under Section 3 of this policy, please reach out to our team immediately through the official Contact Us page on our website.
By completing a purchase on the Peacock Markets platform, you officially acknowledge that you have read, fully understood, and unconditionally agreed to be bound by this Return and Refund Policy.
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